FAQ
Frequently Asked Questions (FAQ)
General Questions
Q: What are Bombay Vanity False Eyelashes made of?
A: Our false eyelashes are made from high-quality synthetic fibers, designed to mimic the look and feel of natural lashes. We ensure they are lightweight, comfortable, and durable.
Q: Are Bombay Vanity False Eyelashes cruelty-free?
A: Yes, all our eyelashes are 100% cruelty-free. We are committed to ethical practices and do not test on animals.
Q: How many styles of eyelashes do you offer?
A: We offer a wide range of styles, from natural and subtle to bold and dramatic, to suit every occasion and preference.
Application and Removal
Q: How do I apply Bombay Vanity False Eyelashes?
A: Here are the steps to apply our false eyelashes:
- Measure and trim the lash strip to fit your eyelid.
- Apply a thin layer of lash adhesive along the strip.
- Wait 30 seconds for the adhesive to become tacky.
- Place the lash strip close to your natural lash line and press gently.
- Allow the adhesive to dry completely.
Q: Can I reuse Bombay Vanity False Eyelashes?
A: Yes, with proper care, our eyelashes can be reused multiple times. Be sure to gently remove them after use, clean off any adhesive residue, and store them in their original packaging.
Q: How do I remove the false eyelashes?
A: Gently peel the lashes from the outer corner of your eye. Use an oil-free makeup remover to clean off any remaining adhesive from your eyelid and the lash strip.
Care and Maintenance
Q: How should I clean my false eyelashes?
A: To clean your lashes, use a pair of tweezers to remove any leftover adhesive from the strip. Soak a cotton swab in an oil-free makeup remover and gently clean the lashes. Avoid soaking the lashes to maintain their shape and quality.
Q: How should I store my false eyelashes?
A: Store your lashes in their original packaging to maintain their shape and protect them from dust and damage.
Ordering and Shipping
Q: How can I place an order?
A: You can place an order through our website by selecting your desired products and proceeding to checkout. We accept various payment methods for your convenience.
Q: Do you offer international shipping?
A: No, currently we ship only Indiawide. Shipping costs and delivery times may vary based on your location.
Q: How long does shipping take?
A: Domestic orders typically arrive within 2-5 business days.
Q: Can I track my order?
A: Yes, once your order has shipped, you will receive a tracking number via email/whatsapp/sms. You can use this number to track your package.
Returns and Exchanges
Q: What is your return/exchange policy?
A: We DO NOT accept any returns or exchanges due to the nature of the product. All products once sold cannot be returned
Contact Us
Q: How can I contact Bombay Vanity customer service?
A: You can reach our customer service team via email at info@bombayvanity.com and bombayvanity@gmail.com or by filling out the contact form on our website. We also have whatsapp numbers on our website to assist you promptly. We aim to respond to all inquiries within 24-48 hours.
For any other questions or concerns, please don’t hesitate to reach out to us. We are here to help you achieve the perfect look with Bombay Vanity False Eyelashes!